You retain the right to cancel your order within 14 days after receipt without giving any reason. You have the option to cancel after 14 days by returning your order. You will be credited the full order amount including shipping costs. Only the costs of returning towards DOgrass are for your account. If you use your right of withdrawal, return the product with all its accessories and if reasonably possible in its original packing. To exercise this right, contact us via [email protected] We will then refund the amount of the order within 14 days after notification.