The Terms apply both to us, TGC, as to you, the user. By using our website, you expressly acknowledge and accept the exclusive application of our Terms and you expressly renounce your right to invoke your own terms and conditions.
We may deviate from these Terms in some exceptional situations, but only to the extent that the deviations are accepted by each party and stated explicitly in writing. These deviations only replace or supplement the clauses to which they relate. They shall not affect the application of any other provisions of these Terms.
1/ Who we are
The website www.dograss.be is an initiative of:The Grass Company BV Heidestraat 9, 9820 Merelbeke Belgium VAT BE0881.213.623
Feel free to contact us should you have further questions or remarks. We promise to reply soon!
2/ Our Website
2.1 Proper functioning, safety and accessibility
You can rest assured; we offer a user-friendly Website that is safe for every user. We take all reasonable and necessary measures to ensure the proper functioning, safety and accessibility of our Website. Yet we cannot give you an absolute guarantee on this matter. We are bound by an obligation of means only.
Any use of the Website is entirely at your own risk. We are not liable for damages resulting from malfunctions, interruptions, defects, harmful elements or other problems on or within our website, regardless of the existence of force majeure or other extraneous events.
We have the right to restrict and/or interrupt fully or partially the access to our Website at any time and without prior warning. We will only take such measures if this is justified by the circumstances,without this being in any way a condition to be covered.
2.2 Content on our Website
We largely determine which content is available on our Website. We apply great care in this respect and make every effort to provide high-quality information. We therefore take all necessary steps to keep our Website as complete, accurate and current as possible, even when the information is provided by third parties. We are always permitted to change, add or delete the content on our Website.
Despite our considerable attention, we are not able to guarantee the quality of the information available on our Website. It is possible that the information is not correct, not sufficiently accurate and/or not useful. We are not liable for (direct and indirect) damages which the user may suffer as a result of the information on our Website.
We ask you to notify us as soon as possible if you notice the content on our Website violates applicable laws and/or third-party rights or is simply not acceptable. We will then take all the appropriate measures, which can include the partial or total removal of the information.
Our Website contains content that can be downloaded. You understand and agree that every download from our Website is at your own risk and that damages resulting from loss of data or damage to the computer system are your entire and sole responsibility.
2.3 What we expect from you as a User
The user bears some responsibility for the way we offer our Website. This means that you should refrain from acts that have a deleterious impact on the proper operation and security of the Website or on its use. For example, the Website cannot be used to circumvent our business model and/or to gather information from other users.
It is therefore forbidden to distribute content via our Website that (may) damage(s) other users of the Website. We may think at the spread of malicious software, computer viruses, malware, worms, trojans and cancelbots. The proliferation of unsolicited and/or commercial messages via the Website, such as junk mail, spam and chain letters, is also targeted.
We reserve the right to take all necessary (judicial and extrajudicial) actions that may offer appropriate remedies to the affected parties. The user is solely responsible for all actions exerted on the Website that cause damages to the Website and/or to other users. If this occurs, the user has the obligation to keep TGC harmless and indemnified from all claims that may arise.
3/ Links to other websites
Our Website may contain or provide hyperlinks or be pointed to other websites and/or electronic communication portals maintained by third parties or may provide third-party content on our Website by framing or other methods. Such a reference being made on our Website does not mean that there is any connection between our Website and these third-party websites nor that we (implicitly) agree with the content of those sites.
We do not guarantee or assume any liability for the accuracy, legality, completeness or quality of the content of external websites linked to on our Website or of other electronic communications portals that are not under our actual control. These references are therefore to click at your own risk and responsibility. We are not liable for any damage resulting therefrom.
These external websites do not offer the same guarantees as we do. We therefore recommend you to carefully read the terms and conditions and privacy statement of these other websites.
4/ Intellectual Property Rights
Creativity deserves protection; so does our Website and its content. Such protection is provided by intellectual property rights and is entitled to all parties, i.e. TGC and third parties. Content means the very broad category of photos, video, audio, text, ideas, notes, drawings, articles, et cetera. This content is protected by copyright, software rights, database rights, designs and models rights, and other applicable (intellectual property) rights. The technical nature of our Website is protected by copyright and by the rights of software and databases. Each trade name that we use on our Website is protected by trademark law.
Each user receives a limited right to access, use and display our Website and its content. This right is granted in a non-exclusive and non-transferable manner and can only be used within a personal, non-commercial context. We ask our users not to create nor to bring changes to the intellectual property rights as described in this article without the consent of the owner. TGC attaches great importance to its intellectual property rights and has taken all possible measures to ensure its protection. We will take legal action against any infringement of existing intellectual property rights.
5/ Processing of personal data
6/ General provisions
We reserve the right to change, limit or discontinue our Website and related services at any time and to any extent. We may do so without noticing the user. This does not give rise to any form of compensation.
These Terms shall be exclusively governed by and interpreted in accordance with Belgian law. Any dispute arising under or relating to the services of TGC shall come under the jurisdiction of the competent court of the judicial district (gerechtelijk arrondissement judiciaire). Of East Flanders, Department Ghent (Belgium).
If a provision of these Terms is deemed invalid, the invalidity of such provision shall not affect the validity and enforceability of the remaining provisions of these Terms, which shall remain in full force and effect. We retain the right to propose a valid modification of the disputed clause(s).
7/ Time period debited account after online payment
You can use our secure checkout pages for payment by credit or debit card. The amount will be debited when you place your order and receive confirmation.
8/ Waive the purchase
The consumer has the right to notify the company that he waives the purchase without payment of a fine and without a statement of reasons within fourteen calendar days from the day following the delivery of the product(s). Do note that tailor-made items can't be returned. Meaning the consumer does not hold the right to return goods which have been cut to specific lengths and/or other adjustments in specifications as requested by the client.